In the vast majority of cases, physiotherapy is considered extremely effective for appropriate conditions. Research suggests that physiotherapy significantly improves the rehabilitation and recovery of these conditions, as well as being instrumental in the prevention of further injury.
The amount of treatment that is required will vary from person to person.
Payment can be taken by cash, or by debit/credit cards. We run a direct claim facility for those wishing to utilise their health insurance policy. Direct Claim means we charge the insurance company directly and do not ask you to reclaim the charges.
Yes, you can pay with private medical insurance, you will need your insurance company details and your authorisation code. We are covered by all major private medical insurance companies, including BUPA, Simply Health, SAGA, Cigna,, CS Healthcare, AXA PPP, PRU Health & Aviva.
Your physiotherapy treatment is tailored to your individual needs, so it is not possible to advise in advance how many sessions will be required. At the first appointment your physiotherapist will suggest the number of treatments you will require based on your assessment findings.
You can be assured at London Back Pain Clinic you will not be over or under-treated. We give all our physiotherapists regular audits and case reviews to ensure all our practitioners treat to the same high quality. We will never continue treating beyond the point that is necessary and will teach you how to take steps to help prevent needing future treatment.
Yes, you can stop your treatment at any time. However, we do recommend that you complete the planned treatment course as some effects are temporary and require repeated sessions to have a long-term impact.
We are happy to see children with musculoskeletal problems and frequently see teenagers with such issues. However, we do ask that all patients under 16 years of age are accompanied into the treatment room by an adult – preferably a family member. In certain instances, administration forms may need to be signed by an adult on their behalf.
You may also have the choice of a male / female physiotherapist if you prefer.
If you have been given any of the following, please bring them with you to your first attendance.
Referral form or letter
Insurance details (claim forms/numbers)
Information regarding your condition (scan / X-ray reports)
Any supports, appliances, walking aids or exercise sheets issued by any other health practitioner
Please give 24 hours notice where possible for cancellations.
We reserve the right to charge for all or part of the treatment costs for appointments cancelled within 24 hours notice or for those patients who do not attend. Every effort will be made to fill your appointment space, but if this cannot be done because of short notice we may be forced to make a charge.
For those patients who have been referred for treatment by a third party, i.e. occupational health department, GP, solicitor, or for those claiming through a medical insurance company, cancellations within 24 hours and non-attendances will be counted towards your treatment allocation and may be charged for appropriately. In some cases, there may be a cancellation fee to pay directly to the clinic.
Please call if you have a question or concern, or if you will be late for an appointment. We will do our best to accommodate you if at all possible.
Always try be on time. We try to see all our patients on time or within a few minutes of their scheduled time. Being late may result in a shortened treatment session or a re-scheduling of your appointment.
Please notify your therapist at least one week prior to returning to your doctor or consultant. This gives time for your therapist to update your physician on your progress with a written report if necessary
If you have preferred days and times for attending please try to schedule in advance so that the office staff have an opportunity to give you convenient appointments.
The initial assessment and treatment will take about 1 hour. Providing your consent, the Physiotherapist will look at your posture, alignment and range of movement and continue to assess appropriately.